tkpk7 Privacy Policy — How We Handle Your Data

1. Introduction

tkpk7 ("we", "us", "our") is committed to protecting the privacy of all individuals who use the tkpk7 platform, including its website, mobile interface, and related services (collectively, the "Platform"). This Privacy Policy explains what personal data we collect from you when you use the Platform, how we use that data, with whom we may share it, how long we retain it, and what rights you have in relation to it.

By creating an account or using the tkpk7 Platform, you acknowledge that you have read this Privacy Policy and agree to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the Platform. This Privacy Policy should be read in conjunction with our Terms and Conditions, which are incorporated by reference.

2. Personal Data We Collect

tkpk7 collects personal data through different channels: directly from you when you register or use the Platform, automatically when you interact with the Platform, and in some cases from third parties such as payment processors. We collect only the data that is necessary for the purposes described in this Policy.

Data You Provide Directly

The following categories of personal data are collected from you when you register an account and use the Platform:

Data Collected Automatically

When you access the tkpk7 Platform, we automatically collect certain technical and usage data. This includes your IP address, device type and operating system, browser type and version, pages visited and features used within the Platform, session duration, referring URL, and approximate geographic location derived from your IP address. This data is used to maintain platform security, detect fraud, improve service performance, and comply with our legal obligations. We use cookies and similar tracking technologies to collect some of this data — see Section 6 (Cookies) for full details.

3. How We Use Your Personal Data

tkpk7 uses your personal data for the following purposes:

• Account registration and management: to create and maintain your tkpk7 account, verify your identity, process your deposits and withdrawals, and provide customer support.
• Service delivery: to operate the sports betting and casino gaming features of the Platform, settle wagers, apply bonus offers, and send account notifications relevant to your activity.
• Legal and regulatory compliance: to fulfil our KYC obligations, conduct anti-money laundering checks, retain records as required by applicable law, and respond to lawful requests from regulatory authorities.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, unauthorised account access, money laundering, and other prohibited activities described in our Terms and Conditions.
• Responsible gaming: to monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion periods set by players, and fulfil our duty of care obligations.
• Platform improvement: to analyse usage patterns, troubleshoot technical issues, conduct internal research, and improve the features, performance, and user experience of the Platform.

4. Legal Basis for Processing

tkpk7 processes your personal data on the basis of the following legal grounds:

• Contractual necessity: processing required to fulfil our obligations to you under the Terms and Conditions and to provide the services you have requested, including account management, deposits, withdrawals, and game participation.
• Legal obligation: processing required to comply with applicable laws and regulations, including anti-money laundering legislation, KYC requirements, and lawful requests from governmental or regulatory authorities.
• Legitimate interests: processing carried out in the pursuit of our legitimate business interests, including fraud detection, platform security, internal analytics, and service improvement, where such interests are not overridden by your own rights and interests.
• Consent: where we rely on your consent as the legal basis for processing (for example, for the use of non-essential cookies or for sending marketing communications), you may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Sharing Your Personal Data

tkpk7 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent strictly necessary for the purposes described in this Policy:

Payment Processors

tkpk7 shares the minimum personal data necessary with payment processors (including the operators of bKash, Nagad, Rocket, and Upay integrations) to facilitate deposit and withdrawal transactions. These processors act as data processors on our behalf and are contractually obligated to handle your data securely and in accordance with applicable data protection standards.

Game and Technology Providers

To operate casino and sports betting features on the Platform, tkpk7 works with certified game studios and technology providers including but not limited to Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive limited technical data (such as session tokens and anonymised player identifiers) required to deliver their games and services. They do not receive your full identity data unless required for their own legal compliance.

Legal and Regulatory Authorities

tkpk7 may disclose your personal data to law enforcement agencies, regulatory bodies, tax authorities, or other governmental authorities where we are required to do so by applicable law, court order, or lawful request. We will notify you of any such disclosure where we are legally permitted to do so.

6. Cookies and Tracking Technologies

tkpk7 uses cookies and similar tracking technologies (collectively, "Cookies") to operate the Platform, remember your preferences, and analyse usage patterns. Cookies are small text files stored on your device by your browser when you visit the Platform.

Types of Cookies We Use

tkpk7 uses the following categories of cookies:

• Essential cookies: strictly necessary for the Platform to function. These include session cookies that keep you logged in during a session and security cookies that prevent cross-site request forgery. These cookies cannot be disabled without impairing the Platform's core functionality.
• Analytical cookies: used to collect anonymised data about how users interact with the Platform, including which pages are visited most frequently, how long sessions last, and where errors occur. This data helps us improve Platform performance and user experience.
• Preference cookies: used to remember choices you have made on the Platform, such as your language preference, so that the Platform can provide a more personalised experience during future visits.

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a warning before a cookie is stored. Please note that disabling essential cookies may prevent some or all features of the Platform from working correctly. For more information about managing cookies in your specific browser, refer to the browser's official help documentation.

7. Data Retention

tkpk7 retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy and to comply with our legal obligations. The specific retention periods applicable to different categories of data are determined by the nature of the data, the purpose for which it was collected, and any mandatory retention periods prescribed by applicable law.

Account data is retained for the duration of your active account and for a period of at least five years following account closure, in order to comply with anti-money laundering legislation and other applicable legal obligations. Financial transaction records are retained for a minimum of five years. Gaming history records are retained for a minimum of three years. Technical logs (IP addresses, session data) are retained for up to twelve months unless required to be retained longer for fraud investigation purposes. When retention periods expire, personal data is securely deleted or anonymised.

8. Data Security

tkpk7 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL encryption for all data transmitted between your device and our servers, encrypted storage of sensitive data at rest, access controls that restrict employee access to personal data to only those who require it to perform their job functions, regular security assessments of Platform infrastructure, and incident response procedures for data security events.

While tkpk7 takes data security seriously and employs robust protective measures, no method of electronic transmission or storage is completely secure. In the event of a data security incident that is likely to result in a high risk to your rights and freedoms, tkpk7 will notify you without undue delay and will take all reasonable steps to mitigate the impact of the incident. You should also take reasonable steps to protect your own account security, including using a strong password and not sharing your login credentials with any third party.

9. Your Data Protection Rights

As a user of the tkpk7 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within a reasonable timeframe.

• Right of access: you have the right to request a copy of the personal data we hold about you, along with information about how we use it and with whom we share it.
• Right of rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right of erasure: you have the right to request the deletion of your personal data in certain circumstances, for example where the data is no longer necessary for the purpose for which it was collected and there is no overriding legal obligation to retain it.
• Right to restrict processing: you have the right to request that we restrict the processing of your personal data in certain circumstances, for example while we verify the accuracy of data you have disputed.
• Right to data portability: where we process your personal data on the basis of your consent or to fulfil a contract with you, you have the right to request that we provide your data in a structured, commonly used, machine-readable format.
• Right to object: you have the right to object to our processing of your personal data where we rely on legitimate interests as our legal basis, and where your particular situation justifies the objection.

Please note that some rights are subject to conditions and exceptions. For example, we may not be able to delete data that we are legally required to retain. We will always explain our position clearly if we are unable to fulfil a request in full.

10. Third-Party Links and Services

The tkpk7 Platform may contain references to or integrations with third-party services, including payment processors (bKash, Nagad, Rocket, Upay) and game providers. These third parties operate independently and have their own privacy policies. tkpk7 is not responsible for the privacy practices of any third-party service. When you interact with a third-party service through the Platform, for example by initiating a bKash transaction, the privacy practices of that third party will apply to any data you provide directly to them. We encourage you to review the privacy policies of any third-party services you use in connection with the Platform.

11. Children and Minors

The tkpk7 Platform is strictly intended for adults aged 21 and above. tkpk7 does not knowingly collect or process personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor under your care has created a tkpk7 account, please contact us immediately at [email protected].

12. Changes to This Privacy Policy

tkpk7 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will notify registered players by posting a prominent notice on the Platform or by email. The updated Privacy Policy will state the date on which it takes effect. Your continued use of the Platform following the effective date of any update constitutes your acceptance of the revised Policy. We encourage you to review this Privacy Policy periodically so that you are always aware of how we handle your data.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data protection rights, or want to raise a privacy concern, please contact the tkpk7 data team. We aim to respond to all privacy-related requests within 30 days of receipt.

Email: [email protected]